Reset your password
Updated October 21, 2026
If you’ve forgotten your password, we’ll email you a code so you can choose a new one.
Steps
- On the sign-in page, choose Forgot password?.
- Enter your account’s email address and choose Email me a code.
- Enter the 6-digit code from the email and a new password of at least 8 characters.
- Choose Save and sign in.
You’re signed in with the new password, and signed out on every other device. The code works for 15 minutes.
Change a password you know
Sign in, go to your account page, choose Change password, and enter your current password and a new one. Your other devices are signed out.
Signed up with Google?
You can sign in with Google as before. If you’d also like a password, choose Set a password on your account page; it takes you through the same steps.
If something goes wrong
- No email? Check your spam folder and that you typed the address you signed up with. We only send a code if there’s an account for that address. Then choose Send a new code, then Email me a code. A new code replaces the old one. If you’ve asked for three codes in a few minutes, wait up to 15 minutes before trying again.
- “That code is wrong or has expired.” Use the code from the latest email, or ask for a new one. A code stops working after 5 wrong tries.
- Still stuck? Contact us.