Cloud Sheets or Cloud Slides won't update
Updated November 4, 2026
Our Windows apps are now signed by My Rental Spot Inc., the company behind MyCloudSuites. Very early copies only accept updates signed under the previous name, so they can’t update themselves any further:
- Cloud Sheets 1.0.4 or earlier
- Cloud Slides 1.0.0
What to do
- To see your version, open Windows Settings › Apps › Installed apps and find the app in the list.
- If it’s one of those, go to the Download page and download the app again.
- Open the installer you downloaded. It installs the latest version over the old one.
You only need to do this once. After that, the app updates itself as usual.
Your files are on your computer, not in the app, so installing doesn’t change them. Still, save and close your work first.
Still stuck? Contact us and tell us which version you have.